Call Us:EST 21:30-6:00

Phone:
+86-28-8672-8739 marketing@costumeslive.com
Fax:
Address:
8th Floor, Building 3, Dayuan International Center, High-tech Zone, Chengdu City, Sichuan Province
ZIP code:
610212
For how long you are going to refund to me?

 

Costumeslive may offer you RMA(Return Merchandise Authorization) for package return, then it may take 4-5 business days for your returning the goods to our warehouse.

You should expect to receive your refund within 4-6 weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (10 to 20business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 15 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Read more about the timeframe for refund:
 

If you paid by ...

Your refund will go to ...

... after your return is processed

Credit card

Credit card

7-15   business days

Bank account

Bank account

Up to 7 business days

PayPal account

PayPal account

1-3    business days

 

 

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1 We suggest you choose Expedited Shipping way for Halloween Orders now.
2 It is better if you buy Halloween Orders before 20th, Oct. We suggest you choose Ready to Ship items.
3 If you have any question, pls free to contact us.